Care Services

When You Need Them

Lack of government funding should not discourage you from getting the care you deserve.

Concept Care can provide you with highly personalised and flexible care that is designed to meet your needs through private services. Care can be provided on an hourly or around-the-clock basis, and can include support with the basic activities of daily living, as well as more advanced care requiring the experience and skills needed to support specialised conditions.

You will work with a full care team including client care consultants who works closely with your family to make sure all your needs are met, and the highest quality of care is upheld throughout the duration of the service.

Private Services Are Helpful When

  • Your assessment decision is pending and you need care services immediately.

  • You need more services than those approved for subsidy.

  • You are not eligible for government subsidy for home care services.

  • You need care services that are not approved in your assessment.

  • You need care while recovering from an injury.

  • Your primary carer is on a break and you need care during that time.


We tailor our services and support to suit your individual needs, preferences and requirements.


We provide reliable and respectful care that fulfills your daily needs and helps maximize your independence.


We assure that your concerns are always heard, recognised and acted upon with compassion.

Our Services

Personal Care

Concept Care provides assistance with showering, dressing and toileting. This includes both stand-by and full assistance. Our caregivers are experts in all aspects of personal care and safe manual handling procedures.

Flexible/In-Home Respite Care

Concept Care provides you the respite services to enable you and your carer or family member to have a well-earned break. In home respite services means carers and family members can rest easy knowing that their loved one's routine remains uninterrupted and they are in an environment which caters to their needs. Respite care can be delivered either regularly or once-off depending on your needs.

Complex Needs Support

We provide assistance with hoisting, PEG feeding, continence and bowel care management including catheter care. Extensive training is provided for all services listed above. For any service listed outside of these, training can be arranged with a clinical nurse educator so we can meet your individual specific needs.

Domestic Assistance

Assistance with a wide range of domestic duties including cleaning, dusting, vacuuming, mopping, washing, ironing and other household tasks as required. As it is your home, you decide on the domestic duties which are performed and how our staff perform them.

Meal Preparation

Assistance with cooking and preparing meals. Our staff have been trained in safe food handling practices and can assist you with all your meal preparation needs. Choose your own meals and get our employees to prepare them.

Gardening Assistance

Concept Care provides expert gardening and yard work assistance such as regular maintenance visits, hedging & pruning, weeding, planting, mulching, lawn mowing & edging.

Community Access

Assistance to attend family and community events, go shopping, or while pursuing hobbies and interests or even when travelling on holiday. Assistance can also be provided when attending work, school or your place of study. We can even help you choose or design a community-based event which suits your needs.

Travel & Transport

Provide assistance to gain independence and support with travelling and transport to and from social and community participation, e.g. going out for a coffee with friends or playing sport.


Our caregivers provide healthy social interactions and activities that promote good physical and cognitive health. They also cater to an individual’s personal preference, encouraging activities and conversation which they love and enjoy. Companionship activities include:

  • Conversation
  • Company over meals
  • Social outings
  • Outdoor activities like walking or gardening
  • Crafts, scrapbooking, knitting and other creative outlets
  • Games to promote mental stimulation
  • Discussion of current and historic events to help sharpen memory
  • Reminiscing as an enjoyable pastime

24-hour Care

You can stop worrying about your loved one returning home from hospital safely, or falling during the night and waiting hours for help to arrive. 24 hour care ensures help is always on hand, giving you peace of mind. Our compassionate caregivers make your loved one's life easier with these valuable services: Help with

  • Personal care
  • Meal preparation
  • Companionship
  • Domestic assistance
  • Community access
  • Medication prompting

Get in touch with us for an obligation-free consultation if you require any of these services

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