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What Happens When My NDIS Plan Ends? A Step-by-Step Guide 2025

What Happens When My NDIS Plan Ends? A Step-by-Step Guide 2025

  • October 10, 2025

If you’re reading this, chances are you’re wondering, “What happens when my NDIS plan is about to end?” It’s a question that many NDIS participants have at some point, and I completely understand why—it can feel overwhelming. The transition to a new plan isn’t always straightforward, and it’s natural to have concerns about what happens next. But don’t worry, you’re not alone. There are plenty of ways to stay supported during the transition, and I’m here to walk you through what you can expect.

Understanding the NDIS Plan Cycle

First things first, let’s talk about the NDIS plan cycle. Typically, your NDIS plan lasts for 12 months, though this can vary depending on your needs and goals. When you first begin your NDIS journey, everything might seem a little confusing. But over time, your plan will become a tool to access tailored support that fits your needs. Whether you’ve been in the program for a while or you’re just finishing your first plan, you might be wondering what comes next.

As your plan nears its end, it’s normal to feel a bit anxious. You may wonder if services will stop suddenly or if you’ll face delays in getting your next plan. The good news is that there are safeguards in place to ensure a smooth transition.

What Happens When Your NDIS Plan Ends?

It’s important to remember that the NDIS process is designed to avoid interruptions. When your plan ends, the NDIS will make sure you continue to receive the supports you need. Here’s how it works:

1. Automatic Plan Extensions: A Safety Net

During the COVID-19 pandemic, the NDIS introduced automatic plan extensions to make sure that people didn’t face a gap in services while their new plans were being finalised. The NDIS has decided to keep this system in place, so if your plan is about to expire and your new plan hasn’t been approved yet, it will automatically be extended for up to 12 months.

What does this mean for you?

  • No disruption in services: Your funding and services will continue without interruption, even if there’s a delay in your new plan.
 
  • Unspent funds roll over: If you didn’t use up all your funding in your current plan, that unspent amount will carry over to your extended plan.
 
  • Budget remains the same: Your current supports, including funding, will continue just as they are.
 

However, if your plan is shorter than 12 months—say, only 6 months—your extension will match that shorter period.

2. Plan Reassessment During the Extension

While your plan is extended, the NDIS will still conduct a reassessment to see if your current plan is still suitable. This reassessment will help make sure that the extended plan meets your ongoing needs, and if your circumstances have changed, you can always reach out for a reassessment.

3. What If You Haven’t Heard From the NDIS Yet?

If you haven’t received communication from the NDIS about your plan extension, don’t panic. Double-check your contact details and make sure they have your current information. If you still haven’t received anything, it’s a good idea to call the NDIS or speak with your NDIS providers to make sure everything is on track.

Your Plan Review: What to Expect

Before your plan ends, you’ll undergo a plan review. This is a meeting where you (or your nominated representative) will meet with your NDIS planner, and you’ll talk about how your current plan has worked for you.

The review process helps ensure that your new plan continues to support your evolving needs and goals. You can also suggest changes or additions to your supports, whether that’s finding new NDIS support providers or adjusting your funding amounts.

Step-by-Step Guide to What Happens When Your NDIS Plan Is About to End

When your NDIS plan is coming to an end, it’s totally normal to feel a little overwhelmed. But don’t worry—this guide is here to help you navigate the transition with confidence, step by step.

Step 1: Prepare for Your Plan Review Meeting

Around three months before your plan finishes, the NDIS will reach out to set up a plan review meeting. Here’s how to get ready:

  • Reflect on your current plan: Think about what’s worked well for you over the past year. What support have you found useful, and what hasn’t quite hit the mark?

  • Gather your reports: Bring along any reports from your support coordinators, therapists, or doctors to show how you’re tracking and what extra support you might need.

  • Set your goals: What do you want to achieve in the next 12 months? Whether it’s learning new skills, getting a job, or needing more therapy, now’s the time to bring it up.

  • Mention any changes: If your needs have shifted, tell your planner so they can adjust things accordingly.

  • Talk to your providers: Reach out to your NDIS support service providers to discuss how you’ve been progressing and what additional help you might need.

Step 2: Contact Your NDIS Service Provider

Before your plan ends, it’s a great idea to touch base with your NDIS plan managers. This will help make sure everything runs smoothly when your new plan starts:

  • Be honest and open: Let your providers know how your current plan has been working for you and where things might need to be adjusted.

     

  • Ask about funding: If you need extra support for certain services (like therapy or assistive tech), now’s the time to bring it up.

Step 3: Review Your New Plan

Once the review is done, you’ll receive your new plan. Here’s what to do next:

  • Read the new plan: Take your time to go over it carefully and make sure it fits with your needs and goals. If something isn’t clear, don’t hesitate to ask your planner or support team for clarification.
 
  • Check your funding: Make sure that the services you need (including those from your NDIS providers) are covered in your new plan.

Step 4: Transition to Your New Plan

Once your new plan is approved, it’s time to transition:

  • Stay in touch with providers: Let your providers know about any changes to your plan so they can update their support accordingly.

  • Start using your new funding: You can continue with your current supports or add new services, depending on what your new plan includes.

If there are any delays, don’t worry—your current plan will continue until everything’s sorted.

Step 5: Ongoing Support and Check-ins

Once your new plan is in place, it’s important to stay connected with your NDIS providers and team:

  • Check in with your NDIS Plan Manager: They’re there to help track your spending, adjust your support as needed, and make sure everything stays on track.

 

  • Request a review if needed: Life changes, and your plan can adapt to those changes. If your needs shift, ask for a review.

What Happens If There’s a Delay?

Sometimes, plan reviews or the development of a new plan can take longer than expected. If this happens, don’t panic. If there’s a delay in receiving your new plan, the NDIS will continue to provide your supports under your current plan until your new plan is ready. This ensures there’s no gap in services, and you’ll still have the support you need.

In the meantime, if you’re looking for extra help to make sure you’re not left without services, it might be helpful to get in touch with your NDIS service providers, who can assist with any short-term arrangements or provide guidance during the transition period.

In Conclusion: Stay Connected, Stay Supported

When your NDIS plan ends, it’s just the beginning of a new chapter. The key is staying informed, being proactive about your plan review, and ensuring that your new plan continues to support your unique needs. You don’t have to navigate this alone—there are plenty of resources and NDIS service providers in Sydney ready to guide you through the process.

If you’re searching for a reliable NDIS registered service provider in Sydney, Concept Care Disability Solutions (Concept Care) is here to help. We understand that transitioning to a new plan can feel overwhelming, and we’re committed to providing the support you need during this time. 

Whether you’re looking for NDIS plan management or need assistance with services, our team is ready to guide you every step of the way. Get in touch today to learn more about how we can support your NDIS requirements—call us on 1800 266 237 or email [email protected].