What is a Disability Companion Card and How to Apply
What is a Disability Companion Card and How to Apply
- October 7, 2025
If you or someone you care for is living with disability and you’re exploring ways to enjoy more events, outings, and community activities — without extra costs piling up — you might have come across something called the Disability Companion Card.
As a registered NDIS provider, we’re here to guide you through the process and explain how this powerful little card can open doors to community events, activities, and venues — without the extra ticket cost for your support person.
In this guide, we’ll cover:
- What the Companion Card is
- Who is eligible
- How to apply
- And how it works alongside your NDIS plan
What is the Companion Card?
The Companion Card is a national program that helps people with significant and permanent disabilities participate in community life by allowing free entry for a companion or support worker at participating venues and events.
That means whether you’re going to the zoo, a concert, or a sporting event in Sydney — your support person can come with you for free, as long as the venue accepts the card.
Who Can Apply for a Companion Card in NSW?
To be eligible to apply for a Companion Card in New South Wales, you must:
- Be a permanent resident of Australia.
- Have a lifelong and significant disability.
- Need attendant care support to participate in most community activities.
- Be unable to participate without this support.
This card is for people who require constant physical assistance, not just for companionship.
You do not need to be an NDIS participant to apply — though many eligible people are.
How to Apply for a Disability Companion Card in NSW
Applying is simple, and it's completely free. Here’s how you can do it:
- Visit the official NSW Companion Card website: https://www.companioncard.nsw.gov.au
- Download the application form (or complete it online).
- Provide supporting documents, including:
- Medical reports or assessments
- Letters from health professionals or support workers
- Details of your support needs
- Medical reports or assessments
- Submit your application by:
- Emailing it to: [email protected]
- Or mailing it to the address listed on the form
- Emailing it to: [email protected]
Once processed, your Companion Card will be sent directly to your postal address.
How the Companion Card Supports NDIS Participants
Although the Companion Card is not part of the NDIS, it works hand-in-hand with your plan by:
- Helping you access the community and social activities funded in your NDIS plan.
- Reducing out-of-pocket costs when bringing a support worker or companion.
- Making outings more affordable and inclusive.
Where Can You Use the Companion Card?
In Sydney and across NSW, many venues proudly accept the Companion Card, including:
- Cinemas (like Hoyts and Event Cinemas)
- Sydney Zoo and Taronga Zoo
- Theatres and concert halls
- Museums and art galleries
- Local festivals and events
- Some public transport services (depending on the provider)
Look for the Companion Card logo at venues or check their website before you go.
Benefits of Applying for the Companion Card
- Free entry for your support person
- Access to hundreds of events and venues
- Encourages social inclusion and participation
- No need to name a specific companion — you choose who supports you
- Available nationwide once approved
Frequently Asked Questions
1. Is there an age limit?
No. People of all ages with a qualifying disability can apply.
Yes — the cardholder chooses their companion. It can be a family member, friend, or NDIS support worker.
In NSW, the card is valid for up to 5 years. You’ll be contacted when it’s time to renew.
Real Talk: Why It Matters
Let’s be honest — getting out and about with a disability can sometimes feel expensive, complicated, or just plain exhausting. But that shouldn’t stop you from enjoying the things you love.
The Companion Card is one of those small but powerful tools that says:
“You deserve to be included. You deserve to bring someone with you. And you shouldn’t have to pay double to make that happen.”
It’s not about charity — it’s about access and equality.
Final Thoughts
The Companion Card isn’t just a card. It’s a key to greater freedom, connection, and fun — without extra financial stress.
So if you’re thinking about applying, I really encourage you to go for it. You’re not asking for a favour — you’re claiming something that helps you live life on your terms.
And if you need help along the way? We’ve got your back.
Let’s Chat
If you’re searching for a trusted disability support provider in Sydney, consider Concept Care Disability Solutions (Care). We offer personalised NDIS disability support services in Sydney and private disability services tailored to your lifestyle, culture, and goals. From in-home care to complex clinical support, our experienced team focuses on your independence, dignity, and comfort.
As a leading disability care provider in Sydney, we specialise in flexible, person-centred plans, including support for psychosocial disability and mental health. Ready for reliable, compassionate support?
Contact us at 1800 266 237 or [email protected]—we’re here to help.