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NDIS Service Provider in Sydney & Adelaide

Why Choose ConceptCare as Your NDIS Provider?

Concept Care is a leading and trusted registered service provider for participants of the NDIA.  We believe in developing a strong relationship with our participants to understand their needs.  This allows us to empower and enable them to achieve their goals and dreams.

To ensure supports are coherent, you require efficient communication from your providers.  To achieve this, Concept Care assigns a Care Consultant for each participant to personally overlook their progress on achieving their goals.  We ensure that our supports are delivered in a compassionate and respectful manner, that your preferences are always addressed, and that you have control over your care.

Concept Care’s innovative enterprise system enables us to match the support needs and personality of our clients to that of our support workers.  Our proactive client services team has diligently matched over 300 clients with the right support workers who align with their beliefs, interests, and cultural preferences.

We assist clients with:

  • activities of daily living (ADL)
  • personal care (including high care)
  • domestic assistance
  • meal preparation
  • yard and garden maintenance
  • community access, travel, and transport
  • respite/short-term accommodation (STA), 24-hour care
  • day programs (recreational activities) and
  • companionship, skill building (including budgeting, travel training etc.) and support coordination.

Our service locations are Sydney, Melbourne, Brisbane, Adelaide, and Canberra.  

Contact us on 1800 266 237 to find out more.

We are a registered NDIS disability service provider specialising in providing exceptional care to clients across Sydney, Melbourne, Adelaide and Canberra. We are committed to empowering each of our clients to live as independently as they choose and work diligently behind the scenes to ensure our clients receive exceptional customer-focused service.

What is NDIS?

NDIS is an initiative by the Australian government to provide support to Australians experiencing disability, their families and carers.

This initiative provides Australians under the age of 65 who experience permanent and significant disabilities with the reasonable and necessary support they require and to assist them in their daily lives, including community involvement, education, employment, health and wellbeing.

The NDIS takes a lifetime approach, investing in people with disability early, to improve their outcomes later in life.

Am I or my loved one eligible for NDIS?

There are a number of factors which determine whether you or your loved one is eligible for support under the NDIS. You must meet the below requirements to be eligible for NDIS.


You or your loved one must be between 7 - 65 years of age.


You must live in Australia and be: An Australian citizen; A permanent resident; or A New Zealand citizen who is a Protected Special Category Visa holder.

Disability Requirements

You or your loved one must have a permanent or significant disability which substantially affects your ability to participate in activities without assistance and support from others or technology.

How do I apply for NDIS?

Applying is simple, see below our step-by-step guide or alternatively find out more information on how to apply via the NDIS website at

Check to see if you are eligible. You can do this by visiting
Contact NDIA on 1800 800 110 and provide them with your details and a brief overview about you or your loved ones disability
Start a planning document. This should outline:
  • Your daily routine;
  • Your interests;
  • Any health concerns and / or challenges;
  • The people who would normally assist and support you;
  • The type of supports you currently receive;
  • How you would prefer your plan to be managed.
Meet with your plan coordinator and express your needs and goals so that your coordinator has a sound idea of what your needs are.
It is important to review your plan and ensure it has the correct information and details.
Make sure you are happy with how your funds have been allocated.
If you are happy with the contents of the plan, then advise your service providers that you have received your plan and forward them a copy, if able to.
As part of your NDIS journey you will need to make sure your service providers are paid on time, as well as, keep track of your funding.
You have the option of being self-managed, plan managed or NDIA managed.
Choose a service provider that best suits you and your needs. This is where we come in. We offer an array of services to help you and your individual needs. For more information on our services click here.
We believe in transparency. We have a client portal that allows you to keep track of your supports, services and your funding.

Types of Funding under the NDIS

The NDIS will provide funding for core supports for everyday living, Capacity Building supports to improve skills and independence, and Capital to improve access and independence.

Core Supports

Core Supports help you with everyday activities and to assist you in working towards your goals.

You may use your core support funding for: Assistance with Daily Life, Consumables, Assistance with Social and Community participation, Transport.

Capacity Building

Capacity Building Supports help build your independence and skills to help you reach your long-term goals.

Your Capacity Building can only be used for supports that fall within that Capacity Building category, which are:

  • Support Coordination
  • Improved living arrangements
  • Social and community participation
  • Employment services
  • Improved relationships
  • Improved health and wellbeing
  • Improved learning
  • Improved life choices and daily living


Capital Supports include higher-cost pieces of assistive technology, equipment and home or vehicle modifications, and funding for one-off purchases you may need (including Specialist Disability Accommodation).

The Capital Supports budget has two support categories: Assistive technology, Home modifications.